FAQ

How to Buy from us
Browse our store, discover our two amazing scents and “add to cart” as many diffusers as you like.

When you are happy and ready to check out – view cart and verify your selections as well as the quantity you have selected. Once you have confirmed your order is correct you may proceed to check out.

Complete your details (create an account with us to make your next purchase quicker.)

Place your order.

Process payment online via PayFast or EFT

You will receive a confirmation email confirming your order details.

Once payment has reflected your order will be processed and delivered to your doorstep within 2 to 3 working days.

Wait for your favorite online store purchase to arrive ✨

Delivery Information
We make use of the Courier Guy to deliver all our goods.

You can track your delivery using your tracking number emailed to you on http://www.thecourierguy.co.za/tracking_home.php

Delivery Fees:

Guateng is R75.00 – Next Day Delivery
National R120.00 – 1-2 Day Delivery

Delivery dates exclude weekends and public holidays

Sales Conditions
We offer online orders only.

We do not offer collection, all items purchased are subject to delivery.

No returns or exchanges.

Any order queries may be mailed to orders@ambrosescents.co.za